RESEARCH PRIVACY POLICY

Last updated: September 1, 2026

We at Cimplex Marketing Group, Inc. collect information from general public to conduct research. We assure that individuals' identification; including name, address, phone number and email address, is carefully managed within our organization and will not be shared or sold to a third party unless a consent is confirmed. Profiles of research applicants and participants; including but not limited to age, gender, race, marital status and household size, may be used for analysis and shared with parties directly related to research.

Online Survey

We use online platforms to conduct surveys. We verify each platform’s compliance with privacy laws and regulations including but not limited to General Data Protection Regulations (GDPR) of EU and California Consumer Privacy Act (CCPA). In order to increase accuracy and efficiency of research, most survey platforms use “cookie” to collect such information from survey respondents as IP address, device, browser and referral. Some of the survey platforms provide features powered by artificial intelligence (AI) technologies. We assure that collected information remains private and is not used to train their AI models.

Online Interview/Discussion

We use online meeting platforms to conduct interviews and discussions. We verify each platform’s compliance with privacy laws and regulations including but not limited to the GDPR and CCPA. In order to meet technical requirements, most platforms use “cookie” to collect such information from participants as IP address, device and browser. We may record interview sessions in audio and video for documenting purpose. Some of the meeting platforms provide features powered by AI technologies. We assure that collected information remains private and is not used to train their AI models.

In-Person Interview/Discussion

We use research facilities to conduct in-person research including focus group discussions, individual interviews and product tests. Such facilities reserve the right to verify identification of research participants mainly for safety purpose. The facilities may record interview sessions in audio and video for documenting purpose upon our request. We assure that collected information remains private within parties directly related to research.

We conduct in-person research outside research facilities, such as meeting rooms, hotels, cafes and participants' home. We may record interview sessions in audio and video for documenting purpose. We assure that collected information remains private within parties directly related to research.

Submission

We may ask research applicants and participants to submit their records including but not limited to text documents, pictures, audio and video files. We use them for verification and/or supporting documents of research. We assure that individual’s identification contained in submissions is kept within our organization and submitted files remain private within parties directly related to research.

Others

We may use AI-based generative services as a part of research. We verify each service’s compliance with privacy laws and regulations including the GDPR and CCPA. We assure that information submitted to AI remains private and is not used to train their AI models.

We follow the Code of Standards and Ethics for Market Research and Data Analytics of Insights Association as guideline of research implementation and management.

We comply with privacy laws and regulations including the GDPR and CCPA as described in our the Privacy Policy in terms of collecting personal information from visitors of our own website at https://cimplexmarketing.com and https://en.cimplexmarketing.com.